Privacy

Privacy Policy

This policy explains how Athens Go Cars collects and uses personal data when you browse the website, send an enquiry, or make a rental request.

Data Controller

Controller: ATHENS_GO_CARS_TODO_COMPANY_NAME, trading as Athens Go Cars. Address: 17th km of Marathon Avenue, Pallini, Zip Code 153 51. Email: athensgocars@gmail.com. Phone: +30 698 384 4055.

Personal Data We Collect

For booking requests, Athens Go Cars may collect your name, email address, phone number, country, driver age, pickup and return details, flight number, selected vehicle, selected insurance package, extras, notes, and booking reference.

For contact enquiries, Athens Go Cars may collect your name, email address, phone number, preferred contact method, booking reference, subject, message, and consent confirmation.

For administration and security, the application may record technical information needed to operate the service, protect accounts, and diagnose errors.

Why We Use Your Data

We use personal data to respond to enquiries, check availability, calculate rental requests, confirm or manage bookings, provide customer support, handle pickup and return arrangements, send service notifications, meet legal obligations, prevent misuse, and protect Athens Go Cars' legitimate interests.

Legal Bases

Processing may be based on steps requested before entering a rental contract, performance of a rental contract, compliance with legal obligations, legitimate interests such as security and customer service, and consent where required.

Recipients and Processors

Personal data may be handled by Athens Go Cars staff and by service providers that support hosting, email delivery, database storage, website administration, backups, security, or customer communication. Processors may only use data for the service they provide to Athens Go Cars.

Retention

Booking and enquiry data is kept only for as long as needed for rental management, customer support, accounting, legal obligations, dispute handling, and legitimate business records. Password reset tokens and operational logs are kept for limited operational periods.

Security

The application uses authenticated admin access, hashed passwords, server-side validation, rate limiting, and access-controlled admin endpoints. No website can be guaranteed completely secure, but Athens Go Cars uses reasonable measures to protect personal data.

Your Rights

Subject to GDPR conditions, you may request access, correction, deletion, restriction, portability, objection, or withdrawal of consent. To exercise rights, contact athensgocars@gmail.com.

You may lodge a complaint with the Hellenic Data Protection Authority if you believe your rights have not been respected.

Cookies, Analytics and Tracking

The current public website does not load non-essential analytics by default. Google Tag Manager, GA4, and Google Ads scripts load only if verified environment IDs are configured. See the Cookie Policy for browser storage details.

Updates

Athens Go Cars may update this policy when the website, rental process, legal requirements, or service providers change.